PIKAGOS has third party relationships with credit card processing companies, shipping companies, and the company from which we lease our servers. These companies only have access to information that is necessary for each to fulfill their respective roles in completing our customers' orders.
Orders are shipped and processed Monday – Thursday from 10 am – 6 pm.
Any order placed after 1 pm on Friday will be shipped on the following week.
Domestic shipments are shipped via post office home delivery service and international shipments via FedEx, and will require a signature upon delivery if the contents is$200+(U.S.A) or $150+(others).
Transit times do not include Saturday, Sunday, or holidays.
PIKAGOS does not offer weekend delivery. PIKAGOS is unable to ship to military APO/FPO addresses, as well as P.O. Boxes.
PIKAGOS uses FedEx exclusively for all International Orders. The price of international shipment varies on location and is calculated at checkout.
Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery.
Refused packages are still liable for any and all customs fees. Refused packages will incur a 20% restocking fee.
We are not responsible for these fees or delays, and suggest customers contact their local customs bureau with inquiries or to see if your package is being held locally.